Sophisticated Marketing Capability
Genetimes has not only had an excellent track record, but more importantly, has demonstrated its sales and marketing prowess in the field. We has formed unique sales and marketing models and methodologies by combining our own specialty knowledge and expertise with proven successful marketing strategies. We have increased market shares for the products we represent in a mature market, we have broken into established markets and introduced new alternative products, we have also established and developed new market segments. These capabilities greatly increased our influence and impact with domestic customers and international suppliers. It's fair to say Genetimes has been principally responsible to establish market shares in China for some suppliers in the field, to name but a few: AbD Serotec, Agilent/Stratagene, ExCell Biological, Corning, Cygnus, eBioscience, EXIQON, MACHEREY-NAGEL, NEB, NuGen, Novus, OpGen, Origene, Partec, Peprotech, RainDance Technologies, Santa Cruz, Worthington, and so on.
National Sales Network
Genetimes has a national sales network that covers nearly 80% of China market. With headquarters in Shanghai and branches in Hong Kong, Beijing and Guangzhou, Genetimes has also set up offices in major cities like Shenzhen, Nanjing, Hangzhou, Chengdu and Jinan. Through this comprehensive coverage, we are able to offer our signature services to entire China market expeditiously.
Complete Customer Service System
Keeping customer satisfaction is the No. 1 rule of the company, through constantly improving the pre-and post-sales services, we continue to strengthen communication channels with our customers and suppliers, for better information flow and timely feedback.
◎ Sufficient warehousing facilities and standard process-driven management provide both solid infrastructure support for customer services.
◎ "One-Stop-On-Line-Shopping" brings the most convenient and the high efficiency to customers.
◎ In addition to site visits by sales representatives, we also have well trained and qualified service and technical support team to answer any questions from customers.
◎ Our web site provides the most updated product information and introduction to new technologies.
◎ Newsletters (Gene Times) and marketing literature are periodically published to introduce the latest and hit products.
◎ Complete Supply Chain Management and dedicated delivery trucks in major cities guarantee the timely delivery to customers' doorsteps.
◎ Active participation in and sponsorship to national and international academic conferences, to promote and showcase new products and technologies.
Qualified Employees and Management Team
Most Genetimes associates have at least bachelor degrees majoring in biology, medicine, or medical,biochemical,etc. Our core values are acknowledged and observed as guidelines by all in the company.
◎ CEO, Mr. Chen Xu, MBA, graduated from well-known Nankai University, has more than a decade of sales and marketing experience in life science field, and he is intimately familiar with the biotech reagents and consumables market.
◎ All senior managers have rich management experience in middle to large private or public companies.
◎ Genetimes has a group of renowned entrepreneurs, scientists, and industry experts as advisors and consultants, whom bringing years of experience and insights to the field.
Sound Financial and Credit Management
We are rated RI 1 (DUNS: 54-533-5395) by Dun & Bradstreet.